SMS program

Text message proof of consent

This page documents how customers opt in to receive text messages from Koala Coolin LLC, what those messages contain, and how to opt out at any time.

How recipients opt in

Consent is collected through the web form shown on this page. A visitor enters their own mobile phone number and must actively check the consent box — it is never pre-selected, and the form cannot be submitted without it. We also collect consent verbally when a customer books service by phone and asks to be texted, and by reply when a customer texts us first at (754) 282-7082.

We only message people who gave us their number themselves. We never buy, rent, or share phone lists, and mobile opt-in data is never sold or shared with third parties for their own marketing.

What we send

Appointment confirmations and reminders
Technician dispatch and arrival updates
Estimate and invoice notifications
Account and payment activity
Occasional promotional offers and maintenance reminders

Program details

Message frequency: Up to 4 messages per month, depending on your service activity.

Message and data rates: Message and data rates may apply depending on your mobile phone service plan.

Opting out: Reply STOP to any message to cancel. You will receive one confirmation message and no further texts.

Getting help: Reply HELP for assistance, email contact@koalacoolin.com, or call (754) 282-7082.

Consent is optional: Agreeing to receive texts is not a condition of purchasing any goods or services.

Full details are in our Terms of Service and Privacy Policy.

Koala Coolin Text Alert Sign-Up

Get appointment reminders, technician arrival updates, and service offers by text.

Name *Mobile Phone Number *Email (optional)Yes, I would like to receive automated text messages from Koala Coolin about my appointments, service and technician updates, account or payment activity, and occasional promotional offers. I understand I will receive up to 4 messages per month and that consent is not a condition of purchase.

Message Frequency: You will receive up to 4 messages per month, depending on your service activity.

Standard Rates: Message and data rates may apply depending on your mobile phone service plan.

Help & Stop: Reply HELP for help or STOP to cancel at any time. By providing your phone number and checking the box above, you agree to receive text messages from Koala Coolin. Consent is not required to make a purchase.